Before we dive into calibrating proximity sensor problem on Honor 9 Lite, let’s first understand what it is. Have you ever wondered how your touchscreen smartphone doesn’t react when it touches your cheeks or ears while you take a call? There is a small sensor behind this smart technology called the proximity sensor. This sensor tells your device that it is near your face. It then turns off the screen to prevent accidental touches, like pressing buttons with your cheek.
However, the sensor can face damage over time or due to some other technical issues. We are here to identify the problems associated with the proximity sensor and test if it is working properly in your Honor 9 Lite.
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What Is Proximity Sensor Issue?
Proximity Sensor issue is a common one, yet many people are unaware of this. Let’s understand this common problem to solve it better.
Screen Not Turning Off During Calls
Whenever we attend the call and place the call just next to our ears, the screen turns off. Now, if your proximity sensor is not working, it won’t turn off the call. This can cause a problem due to accidental touches while on a call.
Screen Remains Unresponsive
Now, it has been observed that the screen remains unresponsive, specially after removing the phone from your ear. You won’t realise if the call is really disconnected or not. Overall, it is a big inconvenience for anyone facing this issue.
When there is a problem with the Proximity sensor, it doesn’t detect objects as it should.
These issues are often caused by software glitches. There can also be a possibility of dirt or debris on the sensor. You can also check for misalignment during updates or repairs.
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Quick Fixes for Proximity Sensor Problems
Let’s check out some quick fixes for Proximity Sensor Issue on your device. Before we get into the details, let’s have a quick overview:
| Method | Steps |
|---|---|
| 1. Clean the Sensor | Wipe the sensor with a microfiber cloth. Use isopropyl alcohol if needed. Avoid sharp materials. |
| 2. Restart Your Phone | Hold the power button, select Restart, and test the sensor. |
| 3. Check Screen Protector | Ensure the protector has a cutout for the sensor or replace it. |
| 4. Calibrate the Sensor | Go to Settings > About Phone > Tap Kernel Version > CIT > Proximity Sensor > Calibrate. |
| 5. Update Software | Go to Settings > System > System Update and install updates. |
| 6. Reset App Preferences | Go to Settings > Apps > Reset App Preferences and confirm. |
| 7. Factory Reset | Backup data, go to Settings > Reset Options > Factory Reset, and follow instructions. |
Now, let’s talk about all these methods in detail for calibrating the proximity sensor problem on Honor 9 Lite.
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Method 1: Clean the Proximity Sensor
The first method is to clean the proximity Sensor. Many times, dirt can accumulate on the sensor. Let’s check out the best way to clean it.
Steps to Clean:
- Locate the proximity sensor near the top of your phone, usually next to the front camera.
- Use a soft, dry microfiber cloth to wipe the sensor area.
- If dirt is persistent, dampen the cloth with isopropyl alcohol and gently clean.
- Avoid using sharp or abrasive materials.
Method 2: Restart Your Phone
A simple restart can resolve minor software glitches affecting the proximity sensor.
Here’s how to Restart:
- Hold down the power button until the power menu appears.
- Select Restart.
- Test the proximity sensor by making a call.
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Method 3: Check for Screen Protector Interference
Some screen protectors may block or interfere with the sensor’s functioning.
What to Do:
- Ensure your screen protector has a cutout for the proximity sensor.
- If it doesn’t, consider replacing it with a compatible one.
Method 4: Calibrate the Proximity Sensor
Calibrating the sensor can resolve misalignment issues caused by software or hardware changes.
Steps to Calibrate:
- Open the Settings app on your Honor 9 Lite.
- Navigate to About Phone and then All Specs.
- Tap repeatedly on the Kernel Version until the CIT (Customer Information Tool) opens.
- In the CIT menu, tap on the three dots in the top-right corner.
- Select Additional Tools, then choose Proximity Sensor.
- Press the Calibrate button to start the calibration process.
- Test if the sensor works correctly by calling and checking if the screen turns off.
Note: This method might vary based on the software version of your Honor 9 Lite.
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Method 5: Update Your Software
Outdated or buggy software can lead to sensor malfunctions.
How to Update:
- Go to Settings > System > System Update.
- Check for available updates and install them.
Software updates often include fixes for common issues, including proximity sensor problems.
Method 6: Reset App Preferences
Incorrect app settings can interfere with the proximity sensor.
Steps to Reset:
- Go to Settings > Apps > Reset App Preferences.
- Confirm the reset (this will not delete your data).
This step resets app permissions and defaults. It can help restore the sensor’s functionality.
Method 7: Perform a Factory Reset
A factory reset can fix deep-rooted software issues if the above solutions don’t work.
How to Factory Reset:
- Backup your important data before proceeding.
- Go to Settings > System > Reset Options > Erase All Data (Factory Reset).
- Follow the on-screen instructions to reset your device.
After the reset, test the proximity sensor to see if the issue is resolved.
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Seek Professional Help: Cashify Is The Best!
If the problem is still there, the issue might be hardware-related. This could include:
- Damaged Sensor: The proximity sensor might need replacement.
- Faulty Connections: Loose or damaged internal components.
Why Choose Cashify?
Cashify offers professional mobile repair services. Cashify can help in fixing proximity sensor issues in your Honor 9 Lite. Here’s why it’s the best choice:
- Skilled professionals diagnose and repair your device.
- Only high-quality components are used.
- Get your phone fixed without hassle.
- Six-month warranty
- One-month Screen replacement
- Free pick-up and drop facility
FAQs: Proximity Sensor Problems on Honor 9 Lite
What is a proximity sensor in a smartphone?
The proximity sensor is a small part in your phone that knows when your face is close to the screen. It turns off the screen during calls to stop accidental touches.
What are common problems with the proximity sensor?
The screen might not turn off during calls, causing accidental button presses. The screen stays unresponsive after a call, or the sensor stops working completely.
Why does the proximity sensor stop working?
It can happen due to dirt on the sensor, outdated software, or screen protectors blocking it. It can also be due to hardware misalignment after mobile phone repair.
Also read: How To Check Whether Your iPhone Battery Needs Replacement
How do I clean the proximity sensor?
Use a soft microfiber cloth to wipe the sensor near the top of your phone. If it’s still dirty, lightly dampen the cloth with isopropyl alcohol and clean it again.
How can I calibrate the Proximity sensor?
Go to Settings > About Phone > All Specs. Tap Kernel Version multiple times to open the CIT (Customer Information Tool). Then select Proximity Sensor and calibrate it.
Can the screen protector cause sensor issues?
Yes, if the protector blocks the sensor. Make sure it has a proper cutout or replace it with a better one.
Should I reset my phone to fix the problem?
Only if nothing else works, a factory reset can fix software issues, but it will erase your data. Always back up your phone first.
What if the proximity Sensor Issue doesn’t go away?
If none of the fixes work, the sensor might be damaged. You may need professional help from a phone repair service like Cashify.
We hope now you are more clear about calibrating proximity sensor problem on Honor 9 Lite.
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Final Thoughts
In the end, being aware of this issue can help you easily fix it. We hope you now understand all the details and fixes about calibrating proximity sensor problem on Honor 9 Lite.
Remember to share this article with your Honor 9 Lite buddies who are facing this issue.
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