Feeling betrayed when the actual resale value differs from the price you saw at the starting? Well, you should know what the reasons are which could lead you to ask that – Why does my final price differ from the online quote? There are several reasons that will help you understand the actual value of your old phone and maximise the value of your device. So want to know what those reasons are? Let’s explain to you inside this blog.
Also Read: How To Sell Your Old Smartphone On Cashify
Why Does My Final Price Differ From The Online Quote? Knowing What Is Resale Value
Before we dive in any further to answer your question, which is – Why does my final price differ from the online quote? Let us first understand what are quote prices and resale values.
Every old phone has a resale value, a worth, which depends on certain conditions. We, as users, often think that the age of our phone is the only factor that determines its selling price.
But we might get it wrong here. Why? Because even a 5-year-old phone can give you a great value, and even a 2-year-old phone won’t give you the ‘worth’ of the sale price for its original value. So here’s a quick teaser to answering your question: Why does my final price differ from the online quote?
Understanding The Difference Between Quoted Price And Exact Value
At Cashify, when you sell your old phone, we show you a ‘quoted price’. This is the maximum value you will get if you sell your old phone.
But the ‘exact value’ is different from the quoted price. This is because we have certain benchmarks through which we examine your old phone, and based on those benchmarks only, we decide the exact price of your old phone.
In most cases, the exact price and the quoted price are similar. However, in some cases, the exact price becomes lower due to some causes, and you end up asking – Why does my final price differ from the online quote?
But why does this happen? Well, to understand the core, you need to focus on the segments like: What’s the condition of your phone? What is the copy-to-original ratio of your phone? And what are the physical attributes of your phone? If you understand these core segments, you won’t be asking questions like Why does my final price differ from the online quote?
So, want to understand these core segments with deeper insights? Then let us help you out.
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Cashify Explains: How Do You Decide The Actual Value Of Your Phone
Now, let us take you through to the actual explanation, which will help you to never fall prey to the catchy scams online on the highest values of your phone, and give an actual insight into the value calculation of your old phone. Why does my final price differ from the online quote?
Well, let’s tell you here.
What Decides The Actual Value Of My Old Phone? Explaining All Criteria And Reasons
1- The Physical Status Of Your Phone Determines A Major Share Of Resale Value
The first and foremost thing that will decide how much price you get for your old phone is its physical condition. If your phone has a flawless condition, without any dents/ scratches/ hardware issues, you will get the best price when you sell your phone.
2- Screen Lines Or Touch Responsiveness Lead To a Change In Price
The second part here is the screen.
You must have seen many phones with green lines appearing on the screen, or discoloured spots, or the touch screen not working properly.
Well, these problems lead to a decline in the value of your old phone, and you might not get the exact price, as it was quoted in the beginning, and the exact value will differ in this case.
3- Screen Folder’s Origin Status Also Determines Exact Value
Many of us feel that my phone’s screen is perfectly fine, and I will get the best price. But it doesn’t happen that way, and you end up asking – Why does my final price differ from the online quote?
There might be no or little damage to your screen, but if your screen is not original, which means it has been replaced once, then you won’t get the higher price, or the quoted price for your phone, very often.
4- Quotation depends On Memory And RAM As Well
I was selling my old phone, but the guy said you won’t get the quoted value as your phone is a lower RAM and ROM variant. Why does my final price differ from the online quote in this case?
Well, try to understand, when refurbished dealers take your phone and consider it for their refurbishing procedures, a phone with a higher RAM and ROM variant gives them a higher value.
So, you might have the same iPhone or the same Vivo phone, but in case there are 6GB and 4GB variants, or 128GB and 256GB variants, and you have the phone with lower configurations, then you will see a difference in the quote price and exact value.
5- Ports And Panels Often Lead To Change In Resale Value
If your phone’s screen is fine, your screen is original, and even the condition of your phone is top-notch, but your charging port is faulty, your audio receiver is faulty, your headphone jack is faulty, your power button is not functioning properly.
In all of these cases, you will not get the exact price as it is quoted.
6- Cellular Network Issues Often Are The Reason
Are you able to receive or dial calls effortlessly from your phone? If not, then there might be network or connectivity issues inside your phone. Well, if that’s the case, it will also lead to the resale value of your phone going down.
7- Battery Health Changes The Game For Us
When we come to take your old phone, we check the battery health as well. Your phone’s battery health also determines the resale value. So, if you are wondering why my final price differs from the online quote? Maybe the result is that your battery is not up to the testing criteria.
8- Microphone Issues Mean Less Value
Everything in my phone is perfect, so why does my final price differ from the online quote? Well, did you get your phone’s microphone checked? Even a microphone fault in phones might take their resale value down, and you won’t get the quoted price.
9- Camera Or Fingerprint Not Working
Have you checked your phone’s cameras or fingerprint sensors? Well, if they are not working in their efficient (or original ) condition, you might not get the exact value against the quoted price.
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Your Device Value At A Glance: Why Final Price Differs From Online Quoted Prices?
Here is a table to help you understand why the final price differs from the online quote for old phones:
| What We Test At Cashify | Why does my final price differ from the online quote? | What is the Solution? |
| Physical condition | Dents, scratches, and visible wear cut resale sharply | Clean device, remove case marks, disclose issues |
| Original chargers, documents | You don’t have the original charger with you, or the original details and IMEI number. | Ensure that you keep the original chargers, adapters, and documents safeguarded. |
| Display defects | Green lines, discolouration, and unresponsive touch reduce demand | In case you have these issues, try considering repair/replacement. |
| Non‑original screen | Replaced panels lower buyer confidence and price | Keep original parts or retain replacement receipts |
| RAM / Storage variant | Lower RAM/ROM variants fetch less from refurbishers | No alternative solution available. |
| Ports & buttons | A faulty charging port, jack, or power button incurs repair costs | Get your phone checked thoroughly at service centres before selling. |
| Network / cellular issues | SIM, antenna, or connectivity faults limit usability | Get connectivity checked; reset network settings |
| Battery health | Poor battery cycles reduce usable value | Calibrate, replace battery, or show battery report |
| Microphone / audio faults | Call/recording issues cut resale offers | Clean ports, test mic, repair if necessary |
Final Answer: Why Does My Final Price Differ From The Online Quote?
When you ask, “Why does my final price differ from the online quote?” remember the quoted price is a provisional maximum; the final offer reflects an in-person inspection.
Key factors that lower value include physical damage, non‑original or replaced screens, display faults or touch issues, faulty ports and buttons, microphone or cellular problems, degraded battery health, and lower RAM/ROM variants.
We, at Cashify, believe in the welfare of our lovely consumers, and we believe that you must know what the exact business is to get the best value and the best service.
So, to maximise returns, disclose repairs, present original parts and accessories, ensure network and audio functions, and verify battery health before selling your old phone, so that you don’t have to ask – Why does my final price differ from the online quote?
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