How To Find A Stolen Phone: Steps To Help You Out!

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- Updated: 19th Nov 2024, 23:54 IST
  • 1
    What To Do When Phone Is Stolen?
    • 1. Try Calling The Number Of Your Lost Phone Immediately
    • 2. Deactivate The SIM Card Of The Lost Phone
    • 3. Secure Your Online Accounts
    • 4. Unlink Your Accounts 
    • 5. Block Paytm, Google Pay and PhonePe accounts If You Used Them
  • 2
    How To Find A Stolen Phone?
    • Android Users Can Track Lost / Stolen With Google Find My Phone:
    • Samsung Users Can Use SmartThings Find
    • For iPhone Users:
    • How Does ‘Lost Mode’ On iPhone Help?
    • Track Your Phone Using GPS When Lost
    • How To Find A Stolen Phone With Police Report
    • How To Find A Stolen Phone Via Government Website?
  • 3
    How To Keep Your Device Safe, Always
    • 1. Keep Your Phone Location On
    • 2. Secure Your Phone With A Password
    • 3. Keep Your Mobile Internet Data Enabled
    • 4. Back Your Data By Syncing To Cloud Storages
    • 5. Invest In Tools
  • 4
    What Can Happen If Your Phone Is Lost/ Stolen?
  • 5
    Frequently Asked Question
    • Q. How do I block my stolen phone?
    • Q. Can you find the location of a stolen phone?
    • Q. Can I track location by mobile number?
    • Q. How can I track my stolen phone with IMEI number?
    • Q. How can police track a stolen phone?
    • Q. How to lock phone when lost?
    • Q. Can I find someone else’s lost phone?
    • Q. Does my phone need to be connected to Wi-Fi or cellular data to find it?
    • Q. Can I find my stolen phone if it is switched off?
    • Q. Does Find My iPhone work when my phone is dead?
  • 6
    How To Find A Stolen Phone: Final Words!

We have given our smartphones so much power. Have you ever wondered what to do when a phone is stolen or how to find a stolen phone? From private pictures and conversations to sensitive bank details, our phones contain so much of our lives! And we need to keep them protected.

In such cases, what shall be your immediate actions? This article might help you avoid panic and take the necessary steps logically and just maybe help you find answers to ‘how to find my lost phone’.

What To Do When Phone Is Stolen?

It’s okay if your mobile phone is lost or stolen, there is no need to panic. In fact, this is the time to find a solution for it. There are some steps that you can take to protect your sensitive information and find your device. In this section, you will find a simple guide on what to do:

Safety Measures:

  • Try Calling The Number Of Your Lost Phone Immediately
  • Deactivate The SIM Card Of The Lost Phone
  • Secure Your Online Accounts
  • Unlink Your Accounts

By following these simple steps, you can protect your information and improve your chances of finding your phone. The most important thing is to act quickly! Now, let’s talk about them in detail:

1. Try Calling The Number Of Your Lost Phone Immediately

how to find a stolen phone- call phone

The first thing you should do after discovering that your phone is missing is to call it from another number. Maybe you have not lost it yet; perhaps you have replaced it with someone else’s device or mistakenly left it at a store. If your phone is not on silent, you can still hear it and find it.

If you can’t find your mobile, you need to make sure to erase your data to protect your privacy. Both Apple and Android allow you to wipe your data if you think the phone is gone for good. Keep an eye on your accounts for any suspicious activity, like strange transactions or logins.

If your device is connected to your bank, you can also do to your nearest bank branch to temporarily block your account.

To prevent this from happening in the future, always keep Find My iPhone or Find My Device enabled on your phone. Use a strong lock screen like a password, PIN, fingerprint, or face recognition to keep your phone secure. You can also keep a backup of your data so your important photos, contacts, and files are safe.

If your phone rings but no one answers, or if the call gets cut off and the phone is switched off soon after, it’s a clear sign it might be stolen. The sooner you take action to track your phone, protect your accounts, and report the theft, the better chance you have of getting your phone back.

2. Deactivate The SIM Card Of The Lost Phone

how to find a stolen phone: block sim card

If you discover your phone is not receiving calls, contact your service provider immediately to suspend your SIM card. This won’t help you know how to find a stolen phone or get the phone back, but it will prevent misuse of your number and protect your linked mobile wallets from unauthorised transactions.

3. Secure Your Online Accounts

Secure your online accounts

Not only your emails but your social network accounts are also important. The moment someone finds your phone or steals it from you, that person can quickly look into your social media accounts and pretend to be you.

They can access your Facebook, Whatsapp, Instagram, and other networks and text people you usually do. To prevent this, change your passwords from all accounts, including Google and other emails you have.

Also Read: How To Transfer WhatsApp Data From Android To iOS.

Steps to Unlink Your Android Device From Windows 10

After changing passwords, you can go a step further and manually unlink all your cloud accounts. Unlinking your cloud storage like Dropbox, Google Drive, etc., can also stop syncing, making your accounts safer.

You can do this from your desktop or another mobile device by going to the account’s security page and removing your lost device from the list.

So, above mentioned points are some measure will help if you are wondering what to do if phone is stolen. Your next step should be to try to find it.

Also Read: Unveiling The Best Google Drive Storage Plans: Find Your Ideal Fit

5. Block Paytm, Google Pay and PhonePe accounts If You Used Them

Payment apps like Google Pay, Paytm and PhonePe are linked to bank accounts to process transactions. When the phone is stolen, it poses high risks. In any case, you should remove or block your UPI accounts. You can directly try the helpline numbers of the respective apps.

  • Google Pay: 18004190157
  • Paytm: 01204456456
  • PhonePe: 08068727374 or 02268727374

You will get a response from a machine-generated voice. Make sure to choose the option ‘enter a different phone number’ and then enter the number linked with the account you want to block. After that, choose the log out from all devices option.

How To Find A Stolen Phone?

So we don’t know whether the phone is gone forever or will it make it’s way back. In any case, the following are the measures to take if you are an Android or iOS user.

Find My PhoneWebsiteFor All Android Phone Users
Find My DeviceAppFor All Android Phone Users
SmartThings FindAppFor Samsung Phone Users
Find My/ Lost ModeAppApple Device Users
GPS AppFor all
CEIR Website (Govt)For all
File an FIRN/AFor all

Let’s explore these options in details and also talk about a few more to keep every door possible open.

Android Users Can Track Lost / Stolen With Google Find My Phone:

So you have a Google Account. Log in if not already done.

Also, a disclaimer: This will only work if the settings for ‘Find My Phone’ are turned ON on your phone. Most of the time, it is ON by default. So you don’t need to worry about it.

Now, open the Find My Device app from the Play Store or visit Find My Phone on the web.

how to find a stolen phone- google find my device

You will know how to find a stolen phone in a few seconds with the device’s location. It will be detected on the map if the device is still on.

If you don’t know if the device is in safe hands or not or if you can get it back, take further security measures like:

  • Lock your lost phone remotely: Simply click on ‘Secure Device‘ and confirm.
  • Erase All Data from the lost phone: click on ‘Factory Reset Device‘ and confirm.

Also Read: Google Find My Device: How to Locate Lost Phone?

Samsung Users Can Use SmartThings Find

Samsung users can use their own exclusive Samsung security feature in their smartphones- SmartThings Find, which makes it possible for owners to find their phones in case they are misplaced. Here is how. 

From your Samsung smartphone-

Step 1: Open Settings. Then select Biometrics and Security.

Step 2: Scroll down and turn on the Find My Mobile toggle switch.

How To Find A Stolen Samsung Phone From your PC-

Step 1: Open the SmartThings Find page and log in with either your phone number or the email that has been registered.

Step 2: It will indicate on the map where your device is.

For iPhone Users:

Before you figure out how to find a stolen phone from Apple, first, make sure your iPhone is linked to your iCloud account. Hopefully, you have the “Find My iPhone” feature enabled on the lost iPhone.

Use another Apple device, probably your friend’s iPhone or your spare one. Open Find My App> My Profile> Sign in – with your Apple ID

The ‘Find My’ app is exclusive to Apple users only who can find all devices withing the Apple network.

You will get the location of the lost phone right here. The phone details and options on how to find my lost phone. There are two options to go:

Option 1: Activate Lost Mode

  • Select Mark As Lost > Lost Mode.
  • Tap Continue.
  • Enter a mobile number for contact if the phone is found.
  • Enter a message for whoever finds your phone.
  • Tap Next, then enter the necessary details and activate Lost Mode (button in the top right corner).

Activating Lost Mode For iPhone From Mac

  • Open Safari (or any browser) on your Mac.
  • Open icloud.com in the address bar and press Enter.
  • Enter your Apple ID and password to sign in. You might need to do this twice.
  • Click on the “Find iPhone” icon on your iCloud dashboard.
  • Click “All Devices” at the top, then select your lost iPhone from the list.
  • Now activate Lost Mode. Then it’s the same drill here.

How Does ‘Lost Mode’ On iPhone Help?

If you aren’t sure what to do when phone is stolen, especially in case of an iPhone, ‘lost mode’ is of great help. The below points will help you understand why:

  1. Activating this function means receiving a notification/message when the phone is found.
  2. There will be an Activation lock using your Apple ID. So, no matter what, if they don’t have your Apple ID, they can’t access any of your phone’s data.
  3. Lost mode will delete all payment services you have, like Apple Pay or similar.
  4. It leaves a message in a phone number (the other one you are using to track lost phone) when somebody actually finds it.

Option 2: Erase This Device

Well, unfortunately, if you are sure that your iPhone is just not lost but stolen, you don’t need to bother Lost Mode. Instead, select ‘Erase This Device’. Next, enter your Apple ID. This will delete all the data that was stored in your stolen phone.

Erase All The Data Remotely

Also Read: How To Find Lost iPhone Online Easily And Track Its Live Location!

Option 3: Use Your Apple Watch

Are you having a feeling that your iPhone might be nearby? Your Apple Watch may help you find it’s location the. On your watch, Open Control Centre and tap the Ping your iPhone button. You can either play a sound on your iPhone by tapping that option or flash the torch by holding the button down. With this, you will also get directions to your phone’s location.

Track Your Phone Using GPS When Lost

If calling does not help, know how to find a stolen phone location using GPS. However, if you haven’t activated your phone’s GPS from the start, this method won’t help you at all.

how to find a stolen phone: track using GPS

Your Android devices come with an inbuilt location tracking service that tracks the activities you do with your mobile phone. For example, you can log in to your Google account from another device and go to Google Location History to track the current location of your lost phone. 

Also Read: How To Make Any Android Phone Completely Cyberpunk 2077 Themed

How To Find A Stolen Phone With Police Report

Still wondering ‘how should I find my lost phone?’. Well it’s time you should get it legally document it. You do this by filing an FIR. The good thing is that you can file an FIR online in Delhi within minutes. Filing an FIR will prevent the misuse of your phone’s IMEI number, and you won’t be responsible if anything illegal happens.

Though the chance of getting your phone back is nearly zero, you can at least show the reference number to demand your insurance.

But before you head on to the website, make sure you have the following information ready:

  • Phone’s IMEI number
  • Proof of purchase
  • Model number
  • Your personal details

Also Read: How To Block SIM Card On Jio / Airtel / Vi And More!

How To Find A Stolen Phone Via Government Website?

If you are looking for more online solutions and wondering ‘If I could find my lost phone through a proper government website’, the most recommended option would be the Central Equipment Identity Register or the CEIR website.

how to find a stolen phone with CEIR website

Also known as the Sanchar Sathi portal, this is an all-in-one portal. It is useful when you want to:

  • Block the number of your stolen/lost device
  • Trace your lost device
  • Unblock found the phone.

All you have to do is register to the site by creating an account or log in. Fill out the form in the portal where you will have to give out the phone owner details, information about the loss and phone details like invoice, IMEI, etc.

To know more details about the process, check this out:

How To Track Your Lost Mobile Phone With IMEI Number Tracker?

How To Keep Your Device Safe, Always

Now that we know how to find a stolen phone, let’s now look at something that we can do to keep our beloved devices safe if any mishap happens!

If you have already spent more than three months without your previous smartphone and using a new one, take some precautionary measures so that you are well-equipped with the knowledge about how to find a stolen phone. (just in case)

1. Keep Your Phone Location On

how to find a stolen phone: try to enable tracking location

It is easier and much faster to track your phone’s whereabouts when the Location or GPS is kept on.

2. Secure Your Phone With A Password

use password for locking your phone

We have also seen during the process of knowing how to find a stolen phone, how important it is to have device and app passwords. Hence, as soon as you get a new phone in your hand, make sure to secure it with a password, pattern, voice recognition, or anything of that sort to avoid hacking.

3. Keep Your Mobile Internet Data Enabled

Keep Your Mobile Internet Data Enabled

A tracking app needs your phone’s location to be turned on, but it also requires your mobile’s internet connection. So, even if you have access to a high-speed WIFI network, always keep your mobile data on. If you haven’t turned it on, consider it gone forever. This is what you must do when your phone is lost.

4. Back Your Data By Syncing To Cloud Storages

Back Your Data By Syncing To Cloud Storages

Sync your photos to your cloud storage back up regularly to keep them safe. It will help you keep everything in place when you get a new phone in your hand.

Also Read: Top 5 Cloud Storage Apps for iOS And Android.

5. Invest In Tools

There are some smart tools in the market that come handy when you are out to find lost phone. For Apple users, it’s the Apple AirTag. AirTags use short-range connections like Bluetooth and Ultra-Wideband to communicate. You can find them when you are nearby using the Find My app.

Similar products for Android users are SmartTag Plus (for Samsung) and JioTag Air.

Also Read: Jio AirFiber Plans In 2024: All The Offers And Details

What Can Happen If Your Phone Is Lost/ Stolen?

So now that you know what to do when your phone is stolen, you can immediately take action and save your sensitive data. However, it is always a good idea to learn about the repercussions. When your phone is stolen, here is a list of things that can happen:

how to find a stolen phone- precaution from unauthorised access to bank details
  • Unauthorized purchases using your saved/ linked accounts, upi apps on your phone
  • Accessing credentials of various social media platforms and misusing it
  • Hacking your email account
  • Misusing your personal pictures and videos
  • Running phishing scams targeting your friends and family
  • Opening credit cards and loans in your name

That is why, it is crucial to keep your phone safe.

Frequently Asked Question

Q. How do I block my stolen phone?

You can block your stolen phone by registering your case at the police station. Once you receive the case number, share the case number and the IMEI number with your service provider and choose to blacklist the number.

Q. Can you find the location of a stolen phone?

Yes, you can find the location of a stolen phone via Find My Device app or Find My Phone website for Android Phones and ‘Lost Mode’ for Apple Phones.

Q. Can I track location by mobile number?

Yes, you can track location by mobile number of the lost phone using third-party apps like Mobile Number Location Tracker, Lost Phone Tracker etc. or websites that facilitate this.

Q. How can I track my stolen phone with IMEI number?

Yes, you can track stolen phone with IMEI number by registering the complaint on CEIR website.

Q. How can police track a stolen phone?

Police can track a stolen phone by using the IMEI number of your phone. They will contact the service provider to get further information like call duration, caller details, area code etc.

Q. How to lock phone when lost?

Android users can use the Find My Device app or Find My Phone website to lock the phone remotely. Similarly, Apple users can use ‘Lost mode’ via Mac or another iPhone.

Q. Can I find someone else’s lost phone?


Yes, you can use the Find My Device App on Google Play Store to trace someone else’s lost phone.

Q. Does my phone need to be connected to Wi-Fi or cellular data to find it?

Yes, it is possible to find your phone even when the Wi-Fi or cellular data is off. The GPS remains active that helps in tracing the phone location.

Q. Can I find my stolen phone if it is switched off?

It is not possible to trace the exact location when the phone is turned off as the cell towers stop receiving the signals. However, internet providers can show the last location when turning it back on.

Q. Does Find My iPhone work when my phone is dead?

When the iPhone is dead, it is in a switch-off condition. In that scenario, you may not be able to trace the location as the device stops transmitting signals. However, Find My iPhone can still work even if your phone is dead. For that, the “Send Last Location” or “Find my Network” feature needs to be enabled in Phone settings. It is ON by default, so you would have had to manually switch it off

How To Find A Stolen Phone: Final Words!

And that brings us to the end of our segment and now you know how to find a stolen phone and what to do when such mishaps happen.. Hopefully, this article will help you with your answers. The smartphone is a device that many people adore and appreciate. So, losing or having your phone stolen may be more than an annoyance or financial loss. But don’t worry, everything is not lost. Not yet. The above-mentioned tips might help you understand what to do when your phone is lost.

If you’ve just bought a new phone and don’t know what to do with your old phone, then here’s your answer. Sell old mobile to Cashify and get the best price for it. If you are planning to buy a new phone, check out Cashify’s refurbished mobile phones. You can get your favourite phone at almost half price with six-month warranty, 15 days refund and free delivery.



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Highlights of the Story

  • Read this post to know what to do next if you suspect your phone is lost or stolen.
  • We have discussed all the steps to be followed in the case of both Android and iPhone.
  • We have also talked about the safety measures you can take to avoid such losses in the future.