involving our friends, relatives, loved ones, and acquaintances. It frustrates us, and we wonder where we can report complaints and how we can track their progress. Here is where the Chakshu portal comes in handy. Recently, the government has launched the Chakshu portal to combat cyber fraud under the Sanchar Saathi initiative. On this portal, you can report potential or suspected fraud and prevent fraudulent activities.
This article explains the portal in detail and how you can use it effectively. Therefore, without further ado, let’s get started.
Also read: How to Use Sanchar Saathi to Track Lost or Stolen Phones
What is Chakshu Portal?
It was launched on March 4, 2024, by the government of India. On Sanchar Saathi Chakshu portal, Indian citizens can report and safeguard against fraudulent activities that happen to them via fake WhatsApp messages, calls, emails, and SMS. What makes this portal so special is that it proactively identifies financial fraud, impersonation, cybercrimes, and other suspicious activities. For that, you need to visit the official government website to report the suspicious activities. Remember, you need to upload the proofs to it.
What is Sanchar Saathi?
The Indian government also launched Sanchar Saathi. They launched it in May 2023. Sanchar Saathi is a citizen portal where Indian citizens can manage their mobile connections, which are registered in their names. They can disconnect the numbers they are not using and validate the genuineness of both new and used devices. If you want to report suspected scams and fraud, you can use the Chakshu portal to report scams and fraud.
Also read: How to Use Sanchar Saathi to Track Lost or Stolen Phones
What Types of Scams Can You Report on the Chakshu Portal?
There are many types of fraud that you can report on the Chakshu portal. Let’s check out some of them.
Impersonation
It means whenever any hacker or fraudster pretends to be any government officer or police and tries to threaten you for a crime that you have never committed. You can report such a scam on the Chakshu portal.
KYC Fraud
In it fraudsters trick users by encouraging them to finish their KYC. First, it seems like they are offering genuine help to solve problems related to banking services, insurance policies, and gas connections. However, in reality, they are not.
Suspicious Offers
If you get messages or calls related to suspicious offers such as loan offers, job opportunities, discounts, etc., that feel too good to be true. However, in reality, they are not.
Sextortion
It is one of the serious crimes. It occurs when someone uses a victim’s personal photos/videos and forces them to do as they say. If you find it suspicious, you can report them to Chakshu and ask for help.
Automated Calls
It is also known as robocalls, which humans usually do not make. Instead, they are made by the computer program. In it victim receives many phone calls. If you’re tired of these types of robocalls frequently on your device, then you can report them on the portal.
Malicious Links
Hackers and fraudsters usually send malicious links. When you click on it, it sends malware to your device and gains access to your personal information. Besides, you can also report on Chakshu if you receive emails with harmful website links.
Forged Customer Care Calls
You might receive a call from the customer care for services. They will ask for your personal information and also promise to solve your issues. At first, you will feel like it is a genuine call, but keep in mind that these impostors use psychological tactics and pressure the victim. Therefore, victims make impulsive decisions and do according to they say.
Steps to Report a Crime on the Sanchar Saathi Chakshu Portal
If you want to report a crime on the Chakshu portal, here are the simple steps that you can take.
- Visit the Sanchar Saathi – https://sancharsaathi.gov.in official website.
- Go to the Citizen Centric Services section and click on the Chakshu.
- Select your category. You will get that option from ‘report suspected communication fraud’. You can now report the suspicious activity or spam.
- After that, you will be redirected to a form.
- In that select medium.
- Upload screenshots and fill in the information about time, date, and details of the incident.
- Enter your personal information.
- Do OTP verification
- Submit the form.
Also read: Why Every Smartphone User Should Register On Sanchar Saathi?
Concluding Remarks
It’s obvious that anyone can be initially scared of fraudulent activities. However, keep in mind that you can always protect yourself by reporting this crime on the Sanchar Saathi Chakshu portal. They are available 24 * 7. If you’re aware of such suspicious activities and respond quickly, you can save others and also help build a secure digital environment for everyone.
Also read: Top Scams You Can Prevent with Sanchar Saathi
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