Have you just got a new Jio SIM and can’t remember your Jio number check code? Maybe you’re switching phones, filling out a form, or trying to share your number. Don’t worry, you’re not alone! It’s super common to forget your mobile number. This is especially true if you’ve just gotten a new SIM or haven’t used the number in a while.
The good news? There are many easy ways to find your Jio number. Some methods don’t even need internet access or help from customer support!
In this blog, we’ll walk you through 13 simple methods to check your Jio mobile number.
So, let’s get started!
Also Read: Jio AirFiber Plans: All The Offers And Details
How To Check Jio Number?
Method | What to Do |
---|---|
1. Using USSD Code | Dial *1# (SIM 1) or *2# (SIM 2), or dial 1299 for a pop-up/SMS with your number. |
2. Using MyJio App | Download the MyJio app, sign in with your Jio SIM, and view your number on the home screen. |
3. By Sending SMS | Send “MYPLAN” to 199 to receive your number and plan details via SMS. |
4. Call Jio Customer Care | Dial 199 or 1800-889-9999, select language, and ask the representative for your number. |
5. Call Someone Nearby | Call a friend/family member—your number will appear on their phone screen. |
6. Check Phone Settings | Android: Settings → About Phone → Status → My Number iPhone: Settings → Phone → My Number |
7. Check Old Messages | Look in your SMS inbox for Jio welcome or recharge messages that include your number. |
8. Check SIM Card Packaging | Look at your Jio SIM packaging or receipt—it often has your number printed. |
9. Use Jio Website | Log in to jio.com with your Jio number and OTP to see account info. |
10. Use WhatsApp Chatbot | Message +91-7000770007 on WhatsApp, type “My Number”, and follow the prompts. |
Why Is It Important To Know Your Jio Number?
Before you learn how to check your Jio number, it’s good to know why it really matters. Your Jio number is how you stay connected. You need it to receive OTPs. You also share it with people so they can call or message you. It helps you manage your Jio account and keep track of your mobile plan.
There are 13 easy ways to find out your Jio number. There’s even 1 bonus method at the end!
Method 1: Check Jio Mobile Number From USSD Codes
- Open the dialer on your phone.
- Dial 1# if your Jio SIM is in SIM slot 1, or 2# if it’s in SIM slot 2.
- If those don’t work, try dialling 1299.
- Wait a few seconds. You’ll see a pop-up or get a message. It will show your Jio number, balance, and plan details.
Pros | Cons |
---|---|
Fast | May not work if there’s a network issue |
Free | May not work if the code is outdated |
Works offline |
What to do if you get the “Connection Problem or Invalid MMI Code?

When you try to dial a USSD code, you might see an error like “Connection Problem or Invalid MMI Code.” Here are some simple steps to fix it:
- Check Your Network: Make sure you have a good signal on your phone.
- Restart Your Phone: Turning your phone off and on again can solve small issues.
- Use the Right Code: Make sure you’re dialing the correct USSD code for your SIM slot (SIM 1 or SIM 2).
- Update Your Phone: Updating your phone’s software can help fix errors.
- Try Other Ways: If nothing works, try using the MyJio app or calling customer care.
Also Read: How To Block SIM Card On Jio / Airtel / Vi And More!
Method 2: Jio Number Check Code Using The MyJio App
To check your Jio number via the MyJio app:
- Install the MyJio app (if not pre-installed).
- Open the app and tap Sign in with SIM.
- Your Jio number will appear at the top of the screen.
Make sure your network is working for smooth access.
If you are using JioFi, visit Jio’s Official guide by clicking here.
Pros | Cons |
---|---|
Provides additional details like plan validity and data usage | Requires internet access |
User-friendly interface | Requires app installation |
Also Read: All Jio Prepaid Recharge Plans
Method 3: Check Jio Number Via SMS Reply
There isn’t a specific Customer Care SMS code. You can request details about your plans via SMS to know the Jio number check code.
- Open your Messages app.
- SMS to 199, type “ MYPLAN ”, and hit Send.
You will receive an SMS with your Phone Number and other details.
Also Read: How To Check Jio Balance, Data Usage, Validity Using USSD Code & SMS
Pros | Cons |
---|---|
Easy to use | Requires an active SMS plan or sufficient balance |
Works on basic phones | Won’t work if your SIM isn’t activated for messaging |
Provides extra account info |
Method 4: Reach Out To Customer Support
You can also contact the customer support team of Jio and know your Jio Mobile Number. Let’s see how you can do that:
- Dial 199 or 1800-889-9999 using your Jio SIM.
- Choose your language by following the voice instructions (this is called IVR).
- Press the number key to talk to a customer care person.
- Ask them to tell you your Jio mobile number.

Once you connect to the representative, you can request that they tell you your Jio Mobile Number. You can tell about any other details you want for Jio number check code.
Pros | Cons |
---|---|
Direct human assistance | May involve wait time |
Useful for troubleshooting issues | IVR navigation can be tedious |
Also Read: All Jio Prepaid and Postpaid Recharge Plans
Method 5: Call Another Phone Near To You For Jio Number Check Code
This is the simplest way to check your Jio number. You can call a friend or a family member using the Jio SIM.
When you call someone, your phone number will be displayed on their screen. This way, you can see it instantly without following complex methods. It’s quick, easy, and doesn’t require any apps.
Pros | Cons |
---|---|
Extremely simple | Requires someone else to be available |
Works even on feature phones with no balance or data | Not ideal for privacy-conscious users |
Method 6: Find Your Jio Number in Phone Settings
You can also check your Jio number by looking in your phone’s settings. It’s quick and doesn’t need any app or internet!
For Android Users:
- Open Settings
- Tap on About Phone
- Go to Status
- Tap SIM Card Status
- Look for My Number
For iPhone Users:
- Open Settings
- Tap on Phone
- You’ll see your number next to My Number
Pros | Cons |
---|---|
No internet or app needed | Some phones may display “Unknown” instead of your number |
Easy to do directly from your phone | Might not work on all devices or with certain software versions |
Method 7: Check Your Old Messages
To check your Jio number easily:
- Open the messaging app on your phone.
- Look through old messages from Reliance Jio, especially those about data usage or account updates.
- Your Jio number is often included in these messages, so you can find it without calling customer service or using apps.
Pros | Cons |
---|---|
Useful as a backup | Apps require internet and permissions (privacy concerns) |
Apps can offer additional features | Old messages may not be available if deleted |
Method 8: Check SIM Card Packaging
Your number is printed there if you still have your Jio SIM card packaging or receipt from when you bought it.
It’s a simple solution if all else fails!
Method 9: Via Jio Website
If you don’t know your Jio number, you can check it using its official website. Here are a few steps that you need to follow.
- Visit the official Jio website.
- Now, enter your Jio account credentials to log in.
- Once you log in, your Jio number will be displayed in the account details section.
Method 10: Use Jio’s WhatsApp Chatbot
Jio has a cool WhatsApp chatbot that can tell you your number and other details. It’s easy to use if you have internet and WhatsApp.
- Save this number in your contacts: +91-7000770007
- Open WhatsApp and send a message to that number.
- Type “My Number” or “My Account Statement”
- Follow the replies to see your Jio number and more info.
Pros | Cons |
---|---|
Super easy and modern | Needs internet |
Works right inside WhatsApp | You must have WhatsApp installed |
Also provides your account details |
Method 11: How to Find Your JioFi Number
Let’s check out the steps:
Steps:
- Connect your phone or computer to your JioFi Wi-Fi.
- Open a browser and type 192.168.1.1 in the address bar. This opens the JioFi settings.
- Log in (usually the username and password are both admin).
- Look for a section called “WAN Status” or “SIM Details”. You will see your Jio number there.
You can also…
Open the MyJio app, log in using your JioFi, and you can see the number there too.
Pros | Cons |
---|---|
Works well for JioFi users | Needs internet and a browser |
Gives exact info about your device | Settings page may look different on each model |
Method 12: Visit a Jio Store
You can visit a store as well to get the details:
Steps:
- Go to a Jio store near you.
- Take your Aadhaar card or the ID used when you bought the SIM.
- Ask the staff to help you find your Jio number.
Pros | Cons |
---|---|
You get help face-to-face | Takes time and you must go outside |
Good for lost SIMs or other problems |
Method 13: Ask on JioCare Social Media
Steps:
- Go to @JioCare on X (Twitter) or other social apps.
- Send them a DM (Direct Message).
- Share your name and Aadhaar safely and ask for your Jio number.
Pros | Cons |
---|---|
Easy for people who use social media | Requires internet and a social media account |
Fast replies | Be careful with your personal info |
Jio Number Check Code – Quick Recap And Comparison
Let’s check out the quick recap of all the methods and compare them:
Method | Speed | Cost | Internet | Best For |
---|---|---|---|---|
USSD Code | Fast | Free | No | Offline users |
MyJio App | Medium | Free | Yes | App-savvy users |
SMS Reply | Fast | Free | No | Basic phone users |
Customer Support | Slow | Free | No | Troubleshooting |
Call Another Phone | Fast | Free | No | Quick checks |
Phone Settings | Fast | Free | No | Tech-savvy users |
Old Messages | Slow | Free | No | Backup option |
SIM Packaging | Fast | Free | No | Users with packaging |
Jio Website | Medium | Free | Yes | Online users |
WhatsApp Chatbot | Fast | Free | Yes | Modern users |
JioFi Admin Panel | Medium | Free | Yes | JioFi users |
Jio Store | Slow | Free | No | In-person support |
JioCare Social Media | Medium | Free | Yes | Social media users |
More About Jio Numbers and Balance
You Need To Check Your Jio Number And Balance Regularly
Your Jio number is your way to get the best Jio plans, get affordable recharge deals, and save your data. Your phone number is link to all your official documents and works in today’s time, so check your number and balance, data plans, etc, and stay updated.
Use Dual Sim Labels
It is better to rename your JIO SIM labels. Doing this, remembering your SIM credentials becomes a lot easier.
Port To Jio: No Need To Change Or Know Your Number
Want to keep the same number and transfer to Jio? It’s super easy. Just port your mobile network to Jio. This way, you can use Jio services on your same old number.
VIP Numbers
Many people look for a Jio number that stands out, similar to their lucky numbers. There’s good news for them! Jio offers VIP numbers. You can choose a number based on your preferences, lucky digits, or numerology. To get one, contact Jio customer care or visit the nearest Jio store.
Got Your Jio Number Check Done? But Out Of Data?
Well, I just sent this blog to one of my friends. He thanked me for helping him check his Jio number and balance, but said, “Dude, I’m out of data!”
Well, I had a solution for this also, and here’s how you can also get yourself the best Jio data add-on packs.
Here are some of the best Jio Add-on data packs:
Rs. 19 – 1GB data for 1 day validity.
Rs. 29 – 2GB data for 2 days validity.
Rs. 49 – Unlimited data for 1 day validity.
Rs. 69 – 6GB data for 7 days validity.
Which Jio Number Check Code Method Should You Use?
Here’s a quick table to help you understand where to use what method to get the best result:
Situation | Method to Use |
---|---|
No internet or app access | USSD Codes or SMS Reply |
Using a smartphone with MyJio app | MyJio App |
Need help from someone else | Call Another Phone or Customer Support |
Have old messages or SIM packaging | Old Messages or SIM Packaging |
JioFi user | JioFi Device |
Prefer in-person assistance | Visit a Jio Store |
Troubleshooting Common Jio Number Issues
If you’re having trouble checking your Jio number, here are some easy fixes:
Connection Problem or Invalid MMI Code
Are you having problem with the connection or using the USSD codes:
Try this:
- Make sure your phone has at least 2 signal bars.
- Restart your phone.
- Use 1# if your Jio SIM is in SIM slot 1, or 2# for SIM slot 2. You can also try 1299.
- Update your phone: Go to Settings > System > Software Update.
MyJio App Not Showing Your Number
If the number is not showing on MyJio App, you can try this:
- Make sure the Jio SIM is inserted properly and active.
- Clear the app’s cache: Go to Settings > Apps > MyJio > Clear Cache.
- If it still doesn’t work, uninstall and reinstall the MyJio app.
No SMS Reply from 199
If there no reply to your SMS, try this:
- Make sure you have enough balance or an active SMS pack.
- Check if your SIM is activated (you can call 199 to check).
- After refreshing your network, send MYPLAN again to 199.
Phone Shows “Unknown Number” in SIM Info
- Go to Settings > Network > Update Carrier Settings.
- If that doesn’t help, try using USSD codes like *1#, or call a friend and ask what number shows up.
JioFi Admin Panel Not Working
- Double-check your login: Username: admin, Password: admin.
- If that doesn’t work, reset your JioFi using the small button on the device.
- You can also use the MyJio app or call customer care for help.
Frequently Asked Questions
How do I know my own Jio number?
To find your Jio mobile number, just text ‘MYPLAN’ to 199 from your Jio number.
How can I check MyJio SIM without app?
Call 1991 from your Jio number to hear your balance and validity details.
How can I check the main balance of Jio Mobile Number?
For your main balance, dial *333 as the Jio number check code.
How can I check the data balance of my Jio Mobile Number?
To check the data balance, dial 3331*3#.
How can I contact Jio customer service?
You can dial 199 from your Jio SIM. If you do not have a Jio Number, you can call at 1800 88 9999 for information on Jio plans and more.
How do I check how many Jio numbers I have?
To see how many Jio numbers are linked to your Aadhar, open the My Jio app. Tap the top left corner, then tap Settings and Personal Details. Scroll down to find your Aadhar address. Make sure you use the same Aadhar for each Jio number to see the total linked.
What is the Enquiry number of Jio?
The Jio Enquiry number is 1800 88 99999. For queries or support, call 199 from your Jio SIM or use 1800 88 99999 from any number.
How do I check my Jio service Status?
To check your Jio Service status, Open the MyJio app. Go to ‘Menu’ > ‘JioCare: Help & support’ or tap ‘JioCare’ in the bottom navigation bar. Then, select ‘Track Service Request’ to view all your service requests and their status.
What is the USSD code of Jio Number for Balance And Validity?
You can know how to check Jio Number with the help of USSD Codes. For balance and validity, you can use 333# for main balance, 1113# for internet balance, and 333311# for caller tune.
Also Check: How To Get A New SIM Card? All Details For Airtel & Jio In India!
Conclusion
Now in 2025, checking your Jio number is super easy! There are 13 ways to do it. You can use quick codes like *1# or 1299, the MyJio app, or send an SMS by typing “MY NUMBER” to 199. You can also call 199 to ask customer care. These methods are easy to use and understand as well.
It’s important to know your number for recharges, OTPs, and using Jio 5G. Remember to share this with your friends who might need help!
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