Check Your Jio Mobile Number: Easy Methods Explained!

If you have just got a new Jio SIM and cannot remember your number, use this guide! You can forget the number for plenty of reasons; you don’t have to worry! There are many easy ways to do a Jio number check. Some methods don’t even need the internet or a call to customer care!

In this guide, we’ll show you how to check Jio number using different methods. These methods include the official Jio number check code, the Jio app, and other simple tricks. Be it checking the Jio SIM number check code, thinking how to know Jio number, or just need a quick reminder! This guide is the ultimate answer!

Let’s get started with 13 simple ways to find your Jio number!

Also Read: Jio AirFiber Plans: All The Offers And Details

How To Check Jio Number?

Follow the steps below to quickly find your Jio mobile number using offline or online methods.

Offline Methods (No Internet Required)

Method 1: Use USSD Code (*1#)

1. Open the Phone/Dialer app on your device.
2. Dial *1# and press the Call button.
3. Your Jio number will be displayed on your screen.

If you are using a dual SIM phone and Jio is in SIM slot 2, try *2# instead.

Method 2: Get Details via SMS by Dialing 1299

1. Dial 1299 from your Jio SIM.
2. Wait for the call to disconnect automatically.
3. You will receive an SMS with your Jio number, balance, and plan validity.

Method 3: Call Jio Customer Care

1. Dial 199 or 1800-889-9999 from your Jio phone.
2. Follow the IVR (voice menu) instructions or press 2 for number info.
3. The customer care executive will share your Jio number or send it via SMS.

Method 4: Call a Friend or Family Member

1. Use your Jio SIM to call any nearby phone.
2. Ask the person to check their caller ID or recent call list.
3. Your number will be visible there.

Method 5: Send SMS “MY NUMBER” to 199

1. Open the Messaging app on your Jio phone.
2. Type MY NUMBER in capital letters.
3. Send the SMS to 199.
4. You will receive a reply with your Jio number.

Method 6: Check in SIM Settings

On Android:

• Go to Settings > About Phone > SIM Status.
• Look for “My Number” listed under Jio SIM details.

On iPhone:

• Go to Settings > General > About.
• Scroll to SIM section to find your number.

Method 7: Dial *2# (For Dual-SIM Phones)

1. If your Jio SIM is in the second SIM slot, dial *2#.
2. Your number will be displayed on the screen.

Online & App-Based Methods (Internet Required)

Method 8: Use the MyJio App

1. Download or open the MyJio app from the Play Store or App Store.
2. Log in using OTP sent to your Jio number.
3. Your Jio number will be shown on the home screen.

Method 9: Use the Jio Join App

1. Open the JioJoin (VoWiFi/VoIP) app.
2. Go to Settings or Profile.
3. Your registered Jio number will be displayed.

Method 10: Use Recharge Apps (PhonePe, Paytm, etc.)

1. Open any trusted recharge app like PhonePe or Paytm.
2. Go to Mobile Recharge section.
3. Select Jio as operator.
4. Your number may appear automatically or after SIM detection.

Web-Based Methods (For Desktop Users)

Method 11: Use the Jio Official Website

1. Visit www.jio.com.
2. Click on Sign In.
3. Enter your Jio number and verify with OTP.
4. View your number and account details in the dashboard.

Method 12: Check Linked Email or Banking Apps

1. Open your email or apps like Google Pay.
2. Go to Profile or Settings.
3. Your registered mobile number (Jio) will be listed.

More About Jio Numbers and Balance

You Need To Check Your Jio Number And Balance Regularly

Your Jio number is your way to get the best Jio plans, get affordable recharge deals, and save your data. Your phone number is link to all your official documents and works in today’s time, so check your number and balance, data plans, etc, and stay updated. 

Use Dual Sim Labels

It is better to rename your JIO SIM labels. Doing this, remembering your SIM credentials becomes a lot easier. 

Port To Jio: No Need To Change Or Know Your Number

Want to keep the same number and transfer to Jio? It’s super easy. Just port your mobile network to Jio. This way, you can use Jio services on your same old number. 

VIP Numbers

Many people look for a Jio number that stands out, similar to their lucky numbers. There’s good news for them! Jio offers VIP numbers. You can choose a number based on your preferences, lucky digits, or numerology. To get one, contact Jio customer care or visit the nearest Jio store.

Got Your Jio Number Check Done? But Out Of Data?

Well, I just sent this blog to one of my friends. He thanked me for helping him check his Jio number and balance, but said, “Dude, I’m out of data!”

Well, I had a solution for this also, and here’s how you can also get yourself the best Jio data add-on packs. 

Here are some of the best Jio Add-on data packs:

Rs. 19 – 1GB data for 1 day validity.

Rs. 29 – 2GB data for 2 days validity.

Rs. 49 – Unlimited data for 1 day validity.

Rs. 69 – 6GB data for 7 days validity.

Which Jio Number Check Code Method Should You Use?

Here’s a quick table to help you understand where to use what method to get the best result:

Troubleshooting Common Jio Number Issues

If you’re having trouble checking your Jio number, here are some easy fixes:

Connection Problem or Invalid MMI Code

Are you having problem with the connection or using the USSD codes:

Try this:

• Make sure your phone has at least 2 signal bars.
• Restart your phone.
• Use 1# if your Jio SIM is in SIM slot 1, or 2# for SIM slot 2. You can also try 1299.
• Update your phone: Go to Settings > System > Software Update.

MyJio App Not Showing Your Number

If the number is not showing on MyJio App, you can try this:

• Make sure the Jio SIM is inserted properly and active.
• Clear the app’s cache: Go to Settings > Apps > MyJio > Clear Cache.
• If it still doesn’t work, uninstall and reinstall the MyJio app.

No SMS Reply from 199

If there no reply to your SMS, try this:

• Make sure you have enough balance or an active SMS pack.
• Check if your SIM is activated (you can call 199 to check).
• After refreshing your network, send MYPLAN again to 199.

Phone Shows “Unknown Number” in SIM Info

• Go to Settings > Network > Update Carrier Settings.
• If that doesn’t help, try using USSD codes like *1#, or call a friend and ask what number shows up.

JioFi Admin Panel Not Working

• Double-check your login: Username: admin, Password: admin.
• If that doesn’t work, reset your JioFi using the small button on the device.
• You can also use the MyJio app or call customer care for help.

Frequently Asked Questions

How do I know my own Jio number?

To find your Jio mobile number, just text ‘MYPLAN’ to 199 from your Jio number.

How can I check MyJio SIM without app?

Call 1991 from your Jio number to hear your balance and validity details.

How can I check the main balance of Jio Mobile Number?

For your main balance, dial *333 as the Jio number check code.

How can I check the data balance of my Jio Mobile Number?

To check the data balance, dial 3331*3#.

How can I contact Jio customer service?

You can dial 199 from your Jio SIM. If you do not have a Jio Number, you can call at 1800 88 9999 for information on Jio plans and more.

How do I check how many Jio numbers I have?

To see how many Jio numbers are linked to your Aadhar, open the My Jio app. Tap the top left corner, then tap Settings and Personal Details. Scroll down to find your Aadhar address. Make sure you use the same Aadhar for each Jio number to see the total linked.

What is the Enquiry number of Jio?

The Jio Enquiry number is 1800 88 99999. For queries or support, call 199 from your Jio SIM or use 1800 88 99999 from any number.

How do I check my Jio service Status?

To check your Jio Service status, Open the MyJio app. Go to ‘Menu’ > ‘JioCare: Help & support’ or tap ‘JioCare’ in the bottom navigation bar. Then, select ‘Track Service Request’ to view all your service requests and their status.

What is the USSD code of Jio Number for Balance And Validity?

You can know how to check Jio Number with the help of USSD Codes. For balance and validity, you can use 333# for main balance, 1113# for internet balance, and 333311# for caller tune.

Also Check: How To Get A New SIM Card? All Details For Airtel & Jio In India!

Conclusion

Now in 2025, checking your Jio number is super easy! There are 13 ways to do it. You can use quick codes like *1# or 1299, the MyJio app, or send an SMS by typing “MY NUMBER” to 199. You can also call 199 to ask customer care. These methods are easy to use and understand as well.

It’s important to know your number for recharges, OTPs, and using Jio 5G. Remember to share this with your friends who might need help!

Did you know that refurbished mobile phones cost almost 50 per cent less than new phones on Cashify? You also get other discounts, No-cost EMI and more, making it the most affordable way to buy a premium phone. So, what are you waiting for? Buy refurbished mobile phones at your nearest cashify store and avail exclusive offers.