Your Face ID has stopped unlocking your phone. Or the fingerprint sensor just doesn’t respond anymore. You’re probably thinking you can’t sell it now. That’s not true. You can still sell your phone with Face ID not working; you just need to understand a few things first. So here we go.
Also Read: What Do Buyers Check Before Final Phone Pricing?
Why This Happens More Often Than You Think

A broken Face ID or fingerprint sensor is more common than people think. Sometimes it happens after a software update. Sometimes it happens after a fall, a screen crack, or a screen repair done outside an authorised centre. In some cases, it even happens for no clear reason at all. Either way, it does not mean your phone has no value. It just means you need to sell your phone with Face ID not working the right way, instead of assuming the worst.
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How It Affects Your Phones Resale Value
The price drop depends on the problem. Every case is not the same even if the problem looks the same.
Software Issue
Sometimes the sensor stops working after an update or a restart. That is usually a glitch, not serious damage. A simple reset or a software update often fixes it completely. Buyers are not too worried about this because this kind of issue rarely comes back. This barely changes what you get when you sell a phone with Face ID not working.
Hardware Or Sensor Damage
If the sensor itself is damaged, from a drop or a bad repair that is a bigger problem. Buyers know that a part replacement costs money so they add that cost to their offer. Therefore the price goes down here compared to a simple software glitch. Then you can still sell a phone with Face ID not working for a fair amount.
Multiple Issues Together
If the biometric issue comes with problems, such as a cracked screen or a weak battery the price drop adds up quickly. Buyers look at the phone not just one broken part so every issue matters. You can still sell a phone with Face ID not working, for a lower price than a fully working phone.
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Simple Things You Can Do Before Selling
There are few small steps can help you get a high price. So let’s look at them one by one.
- Try a basic restart first. Sometimes that alone fixes it.
- Find out if it is a software issue or a hardware fault.
- Be honest about it when you list your phone.
- Keep the rest of the phone clean. Working well.
Doing this helps you sell a phone, with Face ID not working without losing value than you should.
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Which Is The Best Platform To Sell

Getting a fair price for a phone with this issue depends a lot on where you sell it. Many local shops will use the broken sensor as an excuse to offer less, since there is no fixed pricing to fall back on. This makes it harder to sell phone with Face ID not working at a fair rate. This is where Cashify comes in, one of India’s most trusted platforms to sell used phones.
Steps To Sell
If this sounds good, here are the steps to sell phone with Face ID not working on Cashify:
1. Visit the official website of Cashify or download the app to get started.
2. Next, select the Sell Old Phone section.
3. Now, choose the brand of your device and then the actual model.
4. After that, select the variant and click on “Get Exact Value” to get an estimated resale value.
5. Next, answer some questions related to your phone’s condition.
As a next step, fill in your name, address, phone, pickup date, and time.
6. Finally, a Cashify representative will come to your doorstep and pick up your device. Once your device is picked up successfully amount will be credited to you instantly.
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