When repairing a smartphone, the replacement part and the quality matters a lot. What kind of display is it?, will the battery last for long?, camera will give same performance or not. All these type of questions are pretty normal! However, genuine, original, OEM, and compatible parts don’t always mean the same thing.
Cashify offers mobile repairs and refurbished gadgets. You will get all the information on replacement parts and warranties. Before booking a repair, check the applicable terms to understand which parts are used and other warranty details.
This guide explains the differences between genuine and compatible parts what to check before getting your phone repaired. Let’s get started!
Here are the key terms to understand:
| Part type | Details | Things To Know |
|---|---|---|
| Genuine or original manufacturer part | A component supplied or recognised by the device manufacturer under its applicable repair programme | Check the manufacturer’s verification process and the repair provider’s documentation |
| OEM part | A component associated with an original equipment manufacturer; the term can be used inconsistently in the repair market | The label alone does not prove that a part is an original retail or manufacturer-authorised replacement |
| Compatible replacement part | A component designed to work with a particular phone or component specification | Performance, features, quality, and compatibility can vary |
| Used or salvaged part | A component previously installed in another device | Previous usage, wear, condition, and compatibility may affect reliability |
Does Cashify Use Original Parts For Repair?
Cashify’s uses “high-grade, AAA-quality compatible parts” for components such as displays, microphones, speakers, batteries, and charging ports. These are not OEM parts, but they offer a more budget friendly option while still making sure of a smooth functioning.
As for warranty, : Screen replacements typically include up to 6-month warranty, On the other hand, other spare parts come with a 3-month warranty.
In case you have any doubt, you can always call customer support and have your doubts cleared.
Genuine Parts Vs Compatible Parts: Which Should You Choose?
Let’s check out the difference:
1. Genuine or manufacturer-supported parts
Manufacturer-original parts can be important for repairs with device-specific calibration, authentication, or software configuration.
For example, Apple’s Parts and Service History feature can show information about replaced components on supported iPhones. This depends on the model and iOS version, a part may be identified as genuine, used, or unknown.
If your phone is new, under warranty, or uses specialised hardware features, check the manufacturer’s repair recommendations first.
Keep in mind that a genuine part alone doesn’t guarantee a successful repair. It must also be compatible, installed correctly, and configured when required.
2. Compatible replacement parts
Compatible parts can be useful when an original component is unavailable, the phone is older, or you want to keep repair costs lower.
Quality can vary between suppliers. For example, a compatible display may differ in brightness, colours, touch response, or power consumption. Battery performance can also vary based on the component’s condition and specifications.
Not all compatible parts are poor quality, and an original part isn’t automatically the best choice for every repair. Consider the specific component, your budget, and the repair terms before deciding.
Does Cashify Use Original Apple Parts?
Cashify does not necessarily use original Apple parts for iOS repairs. If you’re getting an iPhone repaired, confirm the type of replacement component offered for your specific repair.
Apple also lets users check parts information on supported iPhones. You can check it under Settings > General > About > Parts and Service History. Depending on the model, iOS version, and repair, components may be shown as genuine, used, unknown, or unverified.
An “Unknown” message doesn’t always mean a part is counterfeit. Apple says it can appear for several reasons. This includes when a part isn’t genuine or isn’t functioning as expected.
If using manufacturer-supported parts or repair records is important to you, check Apple’s latest repair guidance before choosing a repair provider.
Are Cashify Refurbished Phones Made With Original Parts?
A refurbished phone is a pre-owned device that has been inspected with 32-step quality checks. If something is not working well, it is repaired or restored before being sold. The component history may therefore differ from that of a new phone.
Before buying, check:
- Device condition and disclosed cosmetic wear
- Cashify offers four conditions: Fair, Good, Superb, and Best Value
- Refund or replacement period
- Refurbished-device warranty
- Included accessories
- Any available repair or component information
- How to report faults or listing mismatches
How To Check A Phone After A Repair?
After receiving your repaired phone, test the affected functions and keep the repair documents for reference.
Use this checklist:
- Check the invoice: Confirm the model, repair details, replacement part, cost, and warranty.
- Inspect the display: Check for dead pixels, colour issues, flickering, touch problems, or poor fitting.
- Test charging and battery: Make sure the phone charges normally and shows no unusual behaviour.
- Test the cameras: Check the front and rear cameras, autofocus, and video recording.
- Check audio: Test the speakers, microphone, earpiece, and calls.
- Check device warnings: On supported iPhones, review Parts and Service History for available component information.
- Save warranty details: Keep the invoice and repair information in case you need to make a claim.
If you notice any issue, contact the repair provider promptly and follow the applicable warranty process.
Frequently Asked Questions
1. Does Cashify use genuine parts for phone repairs?
Cashify’s repair FAQ says it uses high-grade, AAA-quality compatible parts and tests them in-house.
2. Does Cashify use original parts for iPhone repairs?
Cashify’s Terms of Use state that original Apple parts are not necessarily used for iOS repairs. If you need an original Apple part, confirm its availability before approving the repair.
3. What is the difference between genuine and compatible phone parts?
Genuine parts are supplied or recognised by the manufacturer. Compatible parts are designed to work with a specific device but may come from another source.
4. Are compatible phone parts reliable?
Yes, they are completely reliable. It also depends on the part’s quality, compatibility, condition, and installation.
5. Does Cashify provide a warranty on replaced parts?
Cashify’s published policy states that mobile screens have up to six-month warranty, while other spare parts have a three-month warranty.
Final Verdict
The right smartphone repair is about more than the price. The part’s origin, compatibility, installation, calibration, and warranty all matter.
Cashify has high quality compatible parts, warranty, professional repair, free pickup and drop, and more. Cashify also offers 32-step quality checks, warranty, refund, free shipping, and more. Honestly, before doing anything always confirm the parts and warranty details.
Did you know that refurbished mobile phones cost almost 50 per cent less than new phones on Cashify? You also get other discounts, No-cost EMI and more, making it the most affordable way to buy a premium phone. So, what are you waiting for? Buy refurbished mobile phones at your nearest cashify store and avail exclusive offers.
