How will I know if my order has been confirmed?

You will receive a confirmation email once the order is successfully placed. Once your order is dispatched, you’ll receive an email/SMS with your tracking ID to track your order.

Other FAQs

Can I place another exchange order if my previous one was cancelled?

What happens if my exchange order is cancelled by Cashify?

Can I appeal Cashify’s decision to cancel my order?

What makes an order “suspicious” or suggests it was created by a retailer?

Can Cashify cancel my exchange order?

Will I get an invoice for the exchange order?

Can I exchange any other category of device?

Can I change my old device after placing the exchange order?

How can I increase the exchange value for my device in the exchange program?

Will I be able to get the exact value shown for my device?